FAQ

Do you have a question about our magazines or website? This FAQ will answer any questions you may have.
If your question is not answered below free to contact us.

Magazines

What are your magazines/photobooks?
They are digital magazines! You’ve heard of ebooks, well, these are just that. A digital book you can download and view on your computer, your ipad, your iphone, your android phone, basically any device that you can view a PDF on will work, including Amazon Kindles!

How do I download them?
Find a magazine you want. Click download or add to cart. Fill in your details via paypal, then a download link is also sent to your email address.

I don’t have a paypal account!
You don’t need one! Click download or add to cart. Fill in your details. When you click purchase and are transferred to Paypal, click the blue link below that says “Pay with credit card”. Enter your credit card details and complete your order.

I want to download anonymously.
That’s fine. We respect your privacy. Fill in fake details when you order and as long as your payment method is cleared you will still see a link to download. We do recommend you use a valid email address when you order, as an email with download link is sent to your email address.

What does the download show up as on my credit card bill?
It shows up like any other paypal transaction. The same as if you were ordering something from Ebay.

What if the download doesn’t work?
We know the internet isn’t always perfect, sometimes things don’t work, connections fail, you run out of space, all sorts can happen. So we give you two downloads on any purchases as standard. If you’re still having problems downloading please read further down this page for more information or contact us and we’ll do our best to resolve any issue you may be having. Unfortunately we can’t provide support for individual devices.

I didn’t get an email?
Sometimes emails get delivered to your junk folder. Please check there first. Our emails for orders are sent from mags@markp.com so please add this address to your friends list before ordering. The emails are nearly always instant, but if you’ve waited an hour, checked your spam folder and still have no email from us please contact us and we’ll do our best to resolve your problem.

I can’t see the download link after I’ve purchased.
Usually, once you’ve purchased a magazine and been returned from the paypal payment screen, the link is visible on the page for you to click and view instantly, or click and download. Some devices don’t display the link. If the payment from paypal is on hold, the link will also not be displayed. If you can’t see an instant download link after completing your order, please check your email and click the link to download.

How do I get the magazines on to my ipad/iphone/phone/tablet/kindle?
Most modern devices allow you to click the download link and view the magazine straight away, or save to your memory card/hard drive.
We suggest that you download the magazine to your computer first, then upload it to your device. Here are some examples of how to do this for different devices:
iPhone/iPad: Save to your computer, open itunes, connect device, drag and drop magazine on to itunes, then drag and drop magazine on to your iphone/ipad.
Android Phone/Tablet: Save to your computer, connect device, copy magazine from your computer to your device.
Kindle: Amazon has handy advice of how to save magazines to your kindle here.

What size are they?
Usually between 20mb and 120mb. A wifi/wired connection is recommended to download. Please make sure you have at least 100MB of space available on the device you’re downloading to.

What age do I need to be to purchase the magazines?
Most magazines feature nudity. Therefore you must be of legal age to download and view the magazines, depending on your current location.

Can I download more than one?
Yes of course! We love multiple purchases! Just keep clicking add to cart, then click the checkout link when  you’re ready to buy.

My download didn’t work!
Sometimes errors occur, it’s no biggy! Simply contact us from the email address you used to order. Tell us your problem along with the type of device your using (laptop, phone, tablet), the name of the browser you’re using to download, whether you’re on a wifi or 3G connection, how much free space you have on your device and we’ll get back to you asap!

Refunds
As our products are digital and instantly downloadable, we do not offer refunds after you’ve downloaded them.

Shoots

How do I book a shoot with you?
Firstly, thanks for picking me as your photographer! It’s great when someone wants to share their creative vision with me! Just visit the hire me page to book a shoot with me online.

Where do you shoot?
I’m mobile, meaning I have a portable photography studio. So I can bring my equipment to your home, a hotel, or a photography studio. What ever is easiest for you. If you don’t have somewhere to shoot, I can suggest places for an additional fee.

I’d like to be in my own magazine!
You can book your own magazine shoot right here! If you’re an established model and would like to discuss a profit share based magazine please get in touch and I’ll get back to you as soon as I can.

Do you do TF shoots?
I sometimes do TF shoots, usually with established models (with social media pages with fans/followers 5000 or higher), or if the idea or location is great. If you have a cool idea, no matter what level of model you are, send me a message and we can discuss it.

Booking
Shoots must be booked at least 2 weeks in advance.

Cancellations
Cancellations must be made a week in advance.

Refunds
I only offer refunds if I cancel a shoot. If you can not make a shoot date (for whatever reason) I will attempt to reschedule the shoot once. After that, the shoot will be cancelled and no refunds issued.

Competition and Promo

Competitions
Sometimes we run competitions or give-aways on the website. By entering a competition on our website, facebook, twitter or other social media, you agree to our terms and conditions:

Competitions may change or be withdrawn at any time without notice.
We are not held responsible for acts of god/gods/fsm, competition fixing (vote rigging etc), lost postage, or other acts beyond our control.
No cash prize alternatives are offered. We aim to post any physical prizes within a week of confirmation of a win.
No fake accounts can win prizes, this includes social media accounts set up solely for the purpose of entering competitions.
The entrant(s) must be aged 18 or over.
Proof of identity and age may be required.
Use of a false name or address will result in disqualification.
Entries that are incomplete, illegible, indecipherable, or inaudible (if made by phone) will not be valid and deemed void.
All entries must be made directly by the person entering the competition.
Entries made online using methods generated by a script, macro or the use of automated devices will be void.
No responsibility can be accepted for entries lost, damaged or delayed in the post, or due to computer error in transit.
The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.
The winner(s) is (are) responsible for expenses and arrangements not specifically included in the prizes, including any necessary travel documents, passports and visas.
Prizes are subject to availability and the prize suppliers’ terms and conditions.
The promoters reserve the right to amend or alter the terms of competitions at any time and reject entries from entrants not entering into the spirit of the competition.
In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize.
The winner(s) agree(s) to the use of their name, photograph and disclosure of county of residence and will co-operate with any other reasonable requests by Markp.com Photography relating to any post-winning publicity.
Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.
Reasonable efforts will be made to contact the winner(s).
If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, we reserve the right to offer the prize to the next eligible entrant drawn at random.
Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
Competitions may be modified or withdrawn at any time.